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Replies:
7
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1
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Last Post:
Jan 25, 2010 11:10 AM
by: baselah_796
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Posts:
23
Registered:
10/31/09
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Login failed: NO LOGIN PROMPT
Posted:
Jan 21, 2010 5:52 AM
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Hi there,
I'm trying to use Cisco QMX, all information comes well in SCOM but i noticed one error in SCOM Monitoring:
(Cisco0001: Instrumentation Pack terminated: connect/login attempts failed - see DebugLog for additional info)
I tried to Test Connection (in "QMX Configuration Tool") to that switch, connection succeeded but Login failed, it lookes like this:
SSH-2.0-Cisco-1.25
Connect succeeded.
Attempting to login...
Login failed: NO LOGIN PROMPT
I asked Cisco Admins and it turned out that no direct access is allowed but all connections go through Tacacs Server, I tried to connect using Putty (port 22), it worked like charm with the same user name and password i'm using to connect in "QMX Configuration Tool".
What am i missing here? Help!
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Posts:
566
Registered:
12/24/07
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 21, 2010 7:07 AM
in response to: baselah_796
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when you log in with putty, what is the first prompt you get?
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Posts:
23
Registered:
10/31/09
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 21, 2010 8:07 AM
in response to: Gary Broadwater
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When I use putty it connects, then asks for a user name, i enter it, then i get prompted for a password, i enter it, successful authentication, i'm in!
it seems that QMX Test Connection doesn't get the prompt for some reason after getting connected :s
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Posts:
566
Registered:
12/24/07
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 21, 2010 8:20 AM
in response to: baselah_796
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likely your gui on the hosts tab for login prompt is set to "ogin" looking for "login as:", so try setting it to "sername" no quotes, since username is the prompt.
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Posts:
23
Registered:
10/31/09
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 21, 2010 11:50 AM
in response to: Gary Broadwater
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Actually, it did was (ogin), then i turned it to (ssword) according to what comments inside the script suggested, both failed.
I'll try sername tomorrow and see if that works, and ofcourse i'll come back here with updates.
thanks in advance :)
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Posts:
23
Registered:
10/31/09
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 24, 2010 10:25 PM
in response to: Gary Broadwater
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Hi Gary,
Would you please tell me how this record -in the "Configuration Tool"- should look like?
I tried sername but same behaviour, i thought i might be configuring the record in a wrong way.
p.s. i looked at putty again, the first thing it asks is "Login as:" so maybe ogin is the correct thing to use, correct?!
regards,
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Posts:
566
Registered:
12/24/07
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 25, 2010 4:51 AM
in response to: baselah_796
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If the cisco prompt is Login As when you do it manually, then the config tool prompt should be defined as "ogin". If your just not getting a prompt response when the automated attempt occurs, then you should open a trouble ticket with support to have a live meeting for an engineer to have a look at it with you.
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Posts:
23
Registered:
10/31/09
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Re: Login failed: NO LOGIN PROMPT
Posted:
Jan 25, 2010 11:10 AM
in response to: Gary Broadwater
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Hi again,
I figured it out, i wasn't checking the secure connection box in the Configuration Tool, once i checked it everything worked like charm.
Thanks Gary for the help.
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